Lumina CX OS — AI-Powered Customer Experience Platform
AI-Powered CX — Built for SMBs & Regulated Industries

Transform Customer Experience with Sophia AI

Lumina CX OS handles your inbound calls, chats, and follow-ups 24/7 — qualifying leads, booking appointments, and delighting customers while your team focuses on growth.

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Sophia AI
Online — responding instantly
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Hi! I'm Sophia, the AI assistant for Lumina CX OS. How can I help you today?
We handle about 500 customer calls a week and need help automating follow-ups.
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500 calls/week is a great fit. Most clients reduce handle time by 60%+ within 30 days. Want to book a personalized demo?
Yes — what does implementation look like?
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You're live in under 30 days. We handle all setup — no IT team needed. Let me grab a time that works for you. 📅
60%+
Reduction in handle time
24/7
AI availability, zero downtime
More leads qualified per agent
<30 days
Average time to first ROI
The Platform

Everything Your CX Team Needs

Five integrated modules. One platform. Built on a decade of call center expertise.

🤖

Sophia AI

Conversational AI that handles calls, chats, SMS, and email — qualifying leads, booking demos, and escalating to humans when it matters most.

Explore Sophia AI →
📊

AI Ops Pro

Real-time operations dashboard with call outcomes, agent performance, sentiment analysis, and ROI metrics — all powered by AI intelligence.

Explore AI Ops Pro →
💰

Revenue OS

AI lead scoring, qualification workflows, and appointment-setting sequences that turn inbound inquiries into booked revenue — automatically.

Explore Revenue OS →
🔒

Compliance OS

TCPA consent management, HIPAA-ready workflows, call recording compliance, and TPV — purpose-built for regulated industries.

Explore Compliance OS →
How It Works

Live in 30 Days or Less

No complex integrations. No six-month rollouts. Sophia is trained and live in weeks.

1

We Build Your AI

We configure Sophia with your business knowledge, call scripts, FAQs, and escalation rules — customized to your industry.

2

Connect Your Channels

SMS, live chat, website widget, email, Facebook, and Instagram — all connected in one unified AI-powered inbox.

3

Watch the ROI

AI Ops Pro tracks every interaction and outcome in real time. You see reduced costs, higher conversion, and happier customers.

Pricing

Simple, Transparent Pricing

No hidden fees. No per-seat charges. Scale as you grow.

Starter

For small businesses ready to start automating

$299
per month
  • Sophia AI — SMS & Live Chat
  • Up to 1,000 AI interactions/mo
  • Basic AI Ops Pro dashboard
  • 3 automated workflows
  • Email support
Get Started
MOST POPULAR

Professional

For growing businesses with multi-channel needs

$599
per month
  • Sophia AI — all 6 channels
  • Up to 5,000 AI interactions/mo
  • Full AI Ops Pro dashboard
  • Revenue OS included
  • 10 automated workflows
  • Priority support
Get Started

Enterprise

For regulated industries & high-volume ops

$1,499
per month
  • Everything in Professional
  • Unlimited AI interactions
  • Compliance OS + HIPAA tools
  • Agent Assist AI
  • Custom vertical packs
  • Dedicated success manager
Get Started
Book Your Demo

See Sophia AI in Action — Free, No Commitment

In 30 minutes you'll see exactly how Lumina CX OS handles your specific use case — live, with real examples from your industry.

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